While the net neutrality debate continues, as an excited WhatsApp user (like you) I tried to use mostly WhatsApp calls to take care of my communication needs for a day. We can never be sure what TSPs are doing in the background. But it can surely put the brakes on the voice call experience so that subscribers are forced to opt for regular voice calls. But in the long run, how can we be sure that TSPs will not have a hand in the call quality of these apps? From a business perspective, TSPs may not charge extra for using services like WhatsApp, Viber, Skype, etc. However, since WhatsApp consumes data, the amount charged will depend on your. For the time being, the net neutrality protests worked. They won’t be considered under the normal calling plan of your network operator. WhatsApp is a free messaging and video calling app used by over 2B people in more. When Airtel announced their VoIP packs in India, a massive social media outrage forced Airtel to re-think its plan. No one outside of your chats, not even WhatsApp, can read or listen to them. Even if WhatsApp tries to better call quality, thanks to their developers in advance, can we expect telecom service providers to not prove to be a hindrance?
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